Accessibility Statement
Last Updated: December 19, 2025
Our Commitment
PharmaGuide is committed to ensuring digital accessibility for people of all abilities. We believe everyone deserves equal access to health information, and we continuously work to improve the accessibility of our website and mobile application.
1. Accessibility Standards
PharmaGuide strives to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards. These guidelines are developed by the World Wide Web Consortium (W3C) and are the internationally recognized benchmark for web accessibility.
Perceivable
Information is presentable in ways all users can perceive
Operable
Interface components are navigable and usable
Understandable
Information and interface operation are clear
Robust
Content works with current and future technologies
Additional Standards We Follow
- Section 508 of the Rehabilitation Act (U.S. federal accessibility requirements)
- ADA Title III guidelines for digital accessibility
- EN 301 549 European accessibility standard
- iOS and Android platform accessibility guidelines
2. Accessibility Features
We have implemented the following accessibility features across our website and mobile application:
Keyboard Navigation
All functionality is accessible via keyboard. Use Tab, Enter, Escape, and arrow keys to navigate.
- Visible focus indicators
- Logical tab order
- Skip navigation links
Color & Contrast
Our design ensures content is readable for users with low vision or color blindness.
- 4.5:1 minimum contrast ratio
- Information not conveyed by color alone
- Dark mode support
Text Alternatives
All non-text content has text alternatives for screen readers.
- Descriptive alt text for images
- ARIA labels for icons and buttons
- Transcripts for any audio content
Responsive Design
Content adapts to different screen sizes and zoom levels.
- Works at 200% zoom
- Responsive layouts
- Touch-friendly targets (44×44px min)
Screen Reader Support
Semantic HTML and ARIA ensure compatibility with assistive technology.
- Proper heading hierarchy
- Landmark regions
- Live regions for updates
Reduced Motion
Respects user preferences for reduced motion and animations.
- Honors prefers-reduced-motion
- No auto-playing videos
- Pausable animations
3. Assistive Technology Support
PharmaGuide is designed to work with common assistive technologies. We regularly test with:
Screen Readers
- VoiceOver (macOS, iOS)
- TalkBack (Android)
- NVDA (Windows)
- JAWS (Windows)
Voice Control
- Voice Control (iOS/macOS)
- Voice Access (Android)
- Dragon NaturallySpeaking
Magnification
- ZoomText
- Built-in zoom (all platforms)
- Browser zoom (up to 200%)
Input Devices
- Switch Access
- Eye tracking devices
- Alternative keyboards
4. Known Limitations
We are aware of the following accessibility limitations and are actively working to address them:
| Issue | Impact | Status | Target Fix |
|---|---|---|---|
| Some third-party embedded content may lack full accessibility | Moderate | In Progress | Q1 2026 |
| Complex data visualizations need improved screen reader descriptions | Moderate | Planned | Q2 2026 |
| PDF reports may have limited accessibility features | Low | In Progress | Q1 2026 |
We conduct regular accessibility audits and update this list as issues are identified and resolved. If you discover an accessibility barrier not listed here, please let us know.
5. Mobile App Accessibility
The PharmaGuide mobile application includes the following accessibility features:
iOS (iPhone/iPad)
- Full VoiceOver support
- Dynamic Type for adjustable text sizes
- Voice Control compatibility
- Switch Control support
- Increased contrast mode support
- Reduce motion preference honored
Android
- Full TalkBack support
- Font size scaling support
- Voice Access compatibility
- Switch Access support
- High contrast text support
- Remove animations option
Barcode Scanning Accessibility
Our barcode scanning feature includes accessibility accommodations:
- Audio feedback when a barcode is detected
- Haptic feedback for successful scans
- Manual entry option as an alternative to scanning
- Voice search for finding products by name
6. Feedback & Assistance
We welcome your feedback on the accessibility of PharmaGuide. Please let us know if you:
- Encounter accessibility barriers while using our website or app
- Have suggestions for improving accessibility
- Need information in an alternative format
- Would like assistance using any feature
If you need information from our website in an alternative format (large print, braille, audio, etc.), please contact us and we will do our best to accommodate your request within a reasonable timeframe.
Response Time
We aim to respond to accessibility feedback within 2 business days. For urgent accessibility issues that prevent you from using our service, we prioritize these requests and will respond as quickly as possible.
7. Contact Us
If you have questions about accessibility or need assistance, please contact us:
8. Continuous Improvement
We are committed to continuously improving accessibility:
This accessibility statement was last reviewed and updated on December 19, 2025.